Why do good businesses lose work they've already earned?
That question started this company. Not bad work. Not wrong prices. The job was done right and the customer was happy. And the business still lost the next one.
The same story kept repeating. A contractor does excellent work. The customer is happy. Nobody follows up. A year later that customer needs service again and calls whoever shows up first on Google. The company that earned their trust never had a chance.
The call that slipped while he was under a sink. The review that never got asked for. The estimate that went out and was never chased. None of it was the craft. All of it was money already earned, leaking out of the sides of the business.
The tools to stop it all exist: follow-up systems, scheduling software, review requests, reactivation campaigns. But for a plumber, an HVAC contractor, or a shop owner, they're a second job: hard to set up, hard to maintain, impossible to trust without someone standing behind them.
So that became the business. Not software with a login and a "good luck." A service. We find where a business is losing money and time, we build the systems that get it back around the tools it already uses, and we run them every day. When something needs to change, we change it. The owner just runs the business.
One business at a time, done properly. That's Ziviro.
Three things we don't bend on.
We build it, and we run it
You never touch the software. Setup, monitoring, changes, fixes: all ours. If something breaks at 2am, it's fixed before you're up. Every month you get a report showing what came back.
Built around your tools, not instead of them
You keep Jobber, ServiceTitan, QuickBooks, your calendar, your number. We make them work together and catch what falls between them. Nothing to migrate, nothing new to learn.
A person answers for the work
Based in Hatfield, PA. When you call, you talk to the person who built your system. Not a support queue, not a ticket number. If it isn't producing, that's our problem to fix.
Self-taught, and stubborn about one thing: a plumber shouldn't need an IT department to stop losing work he already earned. Marc builds and runs every system Ziviro ships, one client at a time.
We don't sell software. We hand back the money and hours your business is already earning.
And we prove it, every month, in writing.
See what your business is leaking.
One call, about 45 minutes. You get the full written report either way.